i. Lodge Cancellation Policy (Bristol, TN)
ii. Destination Travel Cancellation Policy
We require a 50% deposit of your pretax total upon booking to complete your reservation. Below are the cancellation deadlines. With most of our bookings occurring over 30 days in advance, we must enforce this cancellation policy, NO EXCEPTIONS.
Over 90 days – Full Refund
30-90 days – 15% penalty on your pretax total, remaining balance will be refunded.
Within 30 days – NO REFUNDS, 50% pretax total rebooking fee.
If we need to cancel due to weather we will rebook your trip at no additional cost.
Upon paying your deposit you have agreed to the terms of this cancellation policy.
Trip Insurance
As low as $70 per person!
Orvis is pleased to partner with Global Rescue to offer our travel customers two valuable travel services: Signature Travel Insurance and Emergency Medication Evacuation. Global Rescue offers comprehensive industry-leading travel insurance and has been the leading provider of medical and security advisory and evacuation services worldwide for more than a decade.
We strongly recommend that you purchase travel insurance and emergency medical evacuation coverage for your upcoming trip. You will receive important benefits if you purchase travel insurance within 20 calendar days of your deposit. Travel insurance and emergency medical evacuation may be required for some trips.
Because destination fly-fishing trips require advance commitments for lodging, guides, transportation, meals, and other services, cancellations can result in costs that cannot be
recovered. Our cancellation policy is designed to provide reasonable flexibility while protecting the availability and reservations required to operate your trip.
Reservation Deposit
A 50% deposit of the total trip price is required to secure your reservation. Your reservation is not confirmed until the deposit has been received.
Final Payment
The remaining balance is due 90 days prior to your scheduled arrival date.
Guest Cancellations
Rescheduling / Replacement Guest
If you need to cancel, we will make reasonable efforts to resell your trip dates. If your space is successfully resold, we will refund or credit the recovered amount, less any applicable
administrative fees and unrecoverable costs. With prior approval, you may also transfer your reservation to another qualified guest for the same trip dates.
Weather, Travel Delays & Unforeseen Circumstances
Trip cancellations or interruptions caused by weather, airline delays or cancellations, mechanical problems, illness, personal emergencies, government restrictions, natural disasters, or other circumstances beyond our control are subject to the SHRL Travel cancellation policy. If conditions require us to cancel the trip before departure, we will make every reasonable effort to reschedule the trip or provide a credit or refund based on amounts recovered from our lodging and service providers.
Travel Insurance
We strongly recommend purchasing comprehensive travel and trip-cancellation insurance at the time your deposit is paid. Travel insurance can help protect your investment against covered circumstances such as trip cancellation, interruption, medical emergencies, travel delays, lost baggage, and other unforeseen events.
PLEASE OBTAIN TRIP INSURANCE.
Cancellation in Writing
All cancellations must be submitted in writing. The effective cancellation date is the date written notice is received by us. Payment of a deposit or any subsequent payment constitutes acknowledgment that the guest has read, understood, and agreed to these cancellation and payment terms.